Privacy Policy

Last Updated: 7th June 2025

1. Who We Are

NJR Transport Services is a UK-based vehicle transport and recovery provider. This privacy policy applies to data collected via our website, contact forms, and communication channels.

2. What Information We Collect

• Personal Details: Name, phone number, email address, and delivery/pick-up locations.
• Vehicle Details: Information related to vehicles being transported or recovered.
• Usage Data: Information about how you use our website (e.g. pages visited, time spent).
• Cookies & Tracking Data: IP address, browser type, and device information.

3. How We Use Your Information

Your data is used for the following purposes:

• To respond to enquiries and provide transport quotes
• To manage bookings and carry out transport services
• To improve website functionality and user experience
• To comply with legal or regulatory obligations

We do not sell or rent your data to third parties.

4. Cookies

We use cookies to:

• Enhance your browsing experience
• Monitor website performance
• Understand how users interact with our content

You can manage or disable cookies through your browser settings.

5. Data Sharing

We may share your data with trusted third parties only when necessary to:

• Carry out a service (e.g. subcontracted drivers or logistics partners)
• Comply with legal requirements (e.g. insurance or law enforcement)

All third parties must handle your data securely and lawfully.

6. How We Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. This includes secure servers, encrypted communication, and limited access controls.

7. Your Rights

Under UK data protection laws, you have the right to:

• Request access to the personal data we hold about you
• Ask for incorrect or outdated information to be corrected
• Request the deletion of your personal data (subject to legal limitations)
• Object to certain types of processing (e.g. direct marketing)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at:
Email: [email protected]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

NJR Transport Services
[Your Business Address]
Email: [email protected]
Phone: +44 7887 953604